Conflict Dynamics Profile
What is the CDP?
It is an instrument that enables businesses to recognize and prevent conflict in the workplace
CONFLICT DYNAMICS PROFILE PROVIDES A COMPLETE CONFLICT PROFILE INCLUDING
- What provokes an individual
- How that individual perceives the way he or she responds to conflict
- How others view that individual responding to conflict
- How the individual responds before, during, and after conflict
- Which behaviors harm one’s position in a particular organization
- Full-spectrum 360 with feedback delineated among boss, peers, and direct reports
- Multiple areas of feedback including hot buttons, organizational perspective, open-ended comments from others
CDP FIVE THEMES
- The CDP is explicitly based on a behavioral orientation
- People can change the way they respond to conflict
- Conflict can best be thought of as an unfolding process
- The earliest responses to conflict have the largest effect on how conflict unfolds
- The more people know, the better equipped they will be to change
APPROACH
- To focus explicitly on specific behavioral responses to conflict, and how they might be changed
- To examine the way conflicts unfold over time
- To start with the assumption that conflict is inevitable; it cannot, nor should it be, avoided
- The goal of successful conflict management is not its elimination, but to reduce harmful effects and maximize its useful ones
CDP-I INDIVIDUAL AN ALTERNATIVE TO THE CDP-360
Completed only by the individual and not by boss, peers, or direct reports 36 items tapping the 9 situations/people causing the greatest degree of irritation to the individual
- Unreliable
- Overly analytical
- Unappreciative
- Aloof
- Micro-managing
- Self centered
- Abrasive
- Untrustworthy
- Hostile
Bridging Differences to Achieve Success